Privacy Policy

Effective Date: 11/6/25

Nuvesto Markets Ltd

Level 6, Ken Lee Building, 20 Edith Cavell Street, Port Louis 11302, Mauritius

FSC Ref: GB25204355/L12E25LJ1

1. Introduction

This Privacy Policy outlines how Nuvesto Markets Ltd (“Nuvesto”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data. As a company regulated by the Financial Services Commission (FSC) of Mauritius, we are committed to protecting your privacy in accordance with the Mauritius Data Protection Act 2017, Financial Services Act 2007, and Securities Act 2005.

By using our services or website, you consent to the data practices described in this Privacy Policy.

2. Who We Are

Nuvesto Markets Ltd is an investment dealer licensed by the FSC Mauritius, holding a Global Business Licence under Section 72 of the Financial Services Act 2007 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, date of birth, gender, nationality, national ID/passport
  
  
• Contact Data: Email, phone number, residential address
  
  
• Financial Data: Bank account details, trading experience, employment info
  
  
• Compliance Data: KYC documents, AML screening results, PEP/sanctions status
  
  
• Technical Data: IP address, browser type, operating system, device identifiers
  
  
• Communication Data: Calls, emails, live chat logs, and other communications
  
  

We only collect data necessary for contractual, legal, regulatory, or legitimate business purposes.

4. Purpose of Collection and Legal Basis

5. Call Recording & Communications

All inbound and outbound calls may be recorded for legal, quality assurance, and compliance purposes. Communications through live chat, email, and messaging apps may be stored in secure systems in line with FSC compliance.

6. Disclosure of Your Information

We may share your personal data with:

• Regulators: Including the FSC, Financial Intelligence Unit (FIU), or law enforcement
  
  
• KYC/AML Service Providers
  
  
• Cloud and Hosting Providers
  
  
• CRM & Analytics Providers
  
  
• Auditors & Legal Advisers
  
  
• Affiliates and Outsourced Compliance Partners
  
  

Where such parties are outside Mauritius, we ensure adequate protection through binding contractual agreements.

7. Cookies and Analytics

We use cookies to improve website experience and analyze user behavior. You may refer to our Cookies Policy for more details or manage your cookie preferences in your browser settings.

8. Your Data Protection Rights

Under the Mauritius Data Protection Act 2017, you have the right to:

• Access and request a copy of your data
  
  
• Correct inaccuracies in your data
  
  
• Request erasure (under legal limits)
  
  
• Object to certain processing
  
  
• Withdraw consent at any time
  
  
• Request data portability
  
  

To exercise these rights, email us [email protected] 

9. Data Retention

We retain personal data for a minimum of seven (7) years in accordance with AML/CFT obligations, unless required to retain it longer for regulatory or legal reasons.

10. Security of Your Information

We implement robust technical and organizational security measures, including encryption, access controls, and firewalls. All personnel handling your data are bound by confidentiality obligations.

11. Changes of Control

In the event of a merger, acquisition, or sale, your data may be transferred to the new entity, subject to the same or enhanced privacy protections.

12. Changes to This Policy

This Privacy Policy may be updated periodically. We will notify you of material changes via email or through our website.

13. How to Contact Us

Nuvesto Markets Ltd

Level 6, Ken Lee Building, 20 Edith Cavell Street,

Port Louis 11302, Mauritius

Email: [email protected] 

If you have unresolved concerns, you may also contact the Data Protection Office of Mauritius:

https://dataprotection.govmu.org